ESI Blinds: Smart Service You Can Rely On
At ESI Blinds, quality service and customer care is of the utmost importance. We provide a complete service that takes you right from consultation through to installation – and even includes the little details, such as taking down those old blinds that you need to dispose of. We are one of the only blind companies in Australia to offer an extensive guarantee that spans across 5 different areas of service – so the customer care does not end once your window furnishings are installed. These guarantees ensure complete peace of mind for you, the customer – and they cement our place as one of the premier blind companies in the country.
Guarantee 1: Friendly Consultation with a Free Measure and Quote
When you book a consultation with ESI Blinds, you can expect nothing less than first class service. We place customer satisfaction at the top of our priority list – and we are not happy unless you are. With each consultation we offer an obligation-free measure and quote, so you can see exactly what you are getting before you commit.
Guarantee 2: Up To a 10 Year Product Warranty (depending on products)
We are extremely confident when it comes to the quality of our products, as we use the latest manufacturing techniques combined with high-quality parts and fabrics. We offer a 10 year product warranty, ensuring you don’t have to repair or replace your blinds, shutters or awnings prematurely.
Guarantee 3: Lifetime Installation Warranty
When you purchase new blinds, they need to be installed correctly to ensure they look their best, and to prevent early signs of wear and tear. At ESI Blinds, all of our installers are fully qualified and experienced. That’s why we can offer a lifetime installation warranty on our range of window furnishings.
Guarantee 4: On Time Delivery
There is nothing more frustrating than dealing with tradesmen that don’t turn up on time – or at all! We understand the importance of sticking to the agreed installation day, and will therefore provide a realistic date when you order. If for some unforeseeable reason we cannot deliver your order on time, we will provide you with a gift certificate that you are welcome to use either for your current order, or one you may be considering down the track.
Guarantee 5: No Hidden Costs
Our quotes are legitimate – what you see is what you will pay. We don’t believe in springing any nasty surprises on our customers.
Guarantee 6 – Clean and Smooth Installation Service
Many tradesmen out there will leave your home looking as though a tornado had blown through it. The team at ESI Blinds are responsible professionals who show respect for you and your property. They will show up on time, do the job efficiently, and leave everything clean and tidy before departing.
To find out more, contact ESI Blinds today on 1800 859 845.